Applies To Product(s): Bentley HAMMER Version(s): 08.11.xx.xx Area: Modeling Original Author: Jesse Dringoli, Bentley Technical Support Group Problem When using the "Orifice Between Pipes" elements, is it possible to enter the diameter instead of the "typical flow" and "typical pressure drop"? How would I determine these values based on a known orifice diameter? Solution Currently, you cannot enter the diameter directly. Instead, you will need to back-calculate the "Flow (Typical)" and "Pressure drop (Typical)" using the orifice equation. HAMMER internally uses these two values to compute a discharge coefficient, which it uses to vary the head loss with flow. Basically, you would select a flow that you might typically see through the orifice (for example the flow through the pipe in a steady state run without the orifice added), assume an orifice coefficient, then rearrange the orifice equation to solve for the head. You would then enter that head as the "Pressure drop (Typical)" and the selected flow as the "Flow (Typical)". P = (Q/CA)^2 / 2g Q - Discharge (cfs, cms) C - Orifice coefficient (typically 0.6) A - The cross-sectional area of the opening (ft, m) g - gravitational acceleration P - Pressure head (ft, m) In version 08.11.02.31 and greater would be to use a formula-based user data extension to assist you with this. You can create two new fields - one where you can enter the diameter, and the other that computes the typical pressure drop for you, based on the entered typical flow value. The formula used in the user data extension would simply be a rearanged version of the orifice equation, solving for pressure. See Also
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Wiki Page: When using the "Orifice Between Pipes" elements, is it possible to enter the diameter instead of the "typical flow" and "typical pressure drop"?
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Forum Post: WaterGEMS: Trace Alternative Setup
Hi, I'm looking to setup trace alternatives to run a Trace Analysis on various water sources to determine the percentage of water coming from various water sources in a distribution system. I understand I have to run multiple Scenarios, with each scenario having it's own Trace Element. I have a few questions: 1.) Trace Element: My understanding is that the 'Trace Element' or Source Node based upon which the trace analysis is run, although there are frequently more sources than one. Does this mean that when a simulation is run that all water comes from the source node, and if not, what is the significance of the Source Node? How are the initial Trace percentage and source node related? 2.) Trace Alternative Box: Under the various tabs in the trace alternative box (i.e. Hydrants, Reservoirs), I notice a the 'Trace (Initial)' variable. Based on what information should this be populated? Thanks, Mike
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Wiki Page: How to highlight mulitple items and add to a selection set
Applies To Product(s): Bentley WaterGEMS, Bentley WaterCAD, Bentley SewerGEMS, Bentley StormCAD, Bentley SewerCAD, Bentley CivilStorm, Bentley PondPack Version(s): 08.11.XX.XX Area: Modeling Original Author: Scott Kampa, Bentley Technical Support Group Problem How can you highlight mulitple items at a time to add them to a selection set? Problem ID#: 79813 Solution There are ways of highlighting multiple elements at a time. For instance, you can drag a box around a series of elements to highlight them on the drawing pane. When you right-click with multiple elements highlighted you can add the whole group to a selection set. There are also some general selection tools in the Edit pulldown. "Select by Polygon" allows you to draw a shape around the elements, which is helpful for elements that are close together. "Select by Attribute" allows you to create a query based on some attribute or result. For instance, if you want a select set for all junctions above a certain demand, you can create a query with this applied. Only those elements will be highlighted on the screen (a similar query can be done from the Flextables, where you can add items to a Selection Set as well). If any elements you want in the Selection Set still is not included with these methods, you can press the Control key on your keyboard and then left-click on the element on the screen. The other elements should remain highlighted too. Of course, you could also add elements to an existing selection set at a later time as well. See Also How to create a selection set
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Wiki Page: Add custom data to profile with User Data Extensions
Product(s): Bentley WaterGEMS Version(s): 08.11.03.19 +. 10.XX.XX.XX Area: Output and Reporting Problem Is it possible to add text files through the Chart Options for a profile (accessed through Series > Data Source)? When attempting this nothing appears to happen. Problem ID#: 86941 Solution The text file import is not an available feature, but there is a workaround that will work depending on the data. If you can enter the data from the text or Excel file as a User Data Extension, you can add the reported value to the profile. If you go to Tools > User Data Extensions, you can add data fields specific to a project. So if you have some sort of reported pressure value, for instance, and wanted that displayed on the profile, this should be possible. You would need to create the User Data Extension (UDX) for the element. There are a number of different options, including a "Real" number field. Once it is created and has the correct units and formatting, you can then add this field to the element flextable by clicking the Edit button and finding the name of the UDX in the available columns section. You can then copy and paste the values from your spreadsheet into the flextable (be very careful that the sorting of the flextable matches the spreadsheet). Once the values for the UDX are entered, open the profile and select the Profile Series Options button. Look for the field "User Defined" and expand this. The UDX field should be there. If you check the box beside it, the data will be viewable in the profile. There is another option to include Time Series Data into a model, but this is mainly used for graphs. You can find this by going to Components > Time Series Field Data.
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Wiki Page: What is the purpose of the pump station element in HAMMER?
Applies To Product(s): Bentley HAMMER Version(s): 08.11.02.XX +, 10.XX.XX.XX Area: Modeling Original Author: Jesse Dringoli, Bentley Technical Support Group Problem What is the purpose of the pump station element/polygon in HAMMER? Solution The pump station element was added as a feature in WaterGEMS, WaterCAD, and HAMMER in the V8i SELECTseries 2 version. In HAMMER, it is only used for visual purposes, so you can group together pumps that are in the same "station". In WaterCAD and WaterGEMS, the pump station feature allows you to do a Pump Combination analysis, where you can view combined pump curves for one or more pump within a given station. This pump combination analysis feature is not available in HAMMER, but the pump station element is included because HAMMMER, WaterCAD, and WaterGEMS use the same file format. Meaning, you can lay out and configure your pump station in WaterGEMS/CAD, open the model in HAMMER, do a transient analysis, and open it back up in WaterGEMS/CAD without losing your pump station information. See Also Pump Station and Combination Pump Curves
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Forum Post: water modeling/management software solutions in hospitals?
Dear Bentley Gurus, Would you please share few examples on water modeling/management software solutions in hospitals? Thanks in advance Henry
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Forum Post: RE: WaterGEMS: Trace Alternative Setup
Hello Michael, 1) The trace element is the element from which the trace percentages are tracked. If for example you choose Tank A as your trace element and you graph the calculated trace result at a node out in your network, it will be showing you the percentage of water at that element that originated from the source trace element. 2) The initial trace property basically allows you to "hot start" a model run. Basically if you happen to know the starting trace percentage at each element, you can enter that (or perhaps copy/paste it from the calculated trace at the end of one run). Otherwise if you use the default of zero, the model will need to be run for a while before an equilibrium is reached. Assuming you have WaterGEMS V8i SELECTseries 3 or greater, I would recommend using the Water Quality Batch run tool, as it simplifies the process of performing a trace analysis on multiple sources and helps visualize results in one place. Check out this teaser video for the benefits of the tool: Track multiple sources or constituents with Water Quality Batch Run Also, here is an article with more details: Analyzing concentration of multiple constituents, or a multi-point trace
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Forum Post: smart modeling by using scada module in water gems
1-is smart modeling performable in water gems by using scada module or not? 2-if smart modeling is performable for water gems, how many elements are acceptable for software? 3-is a case study for this usage of scada module existed in any city?
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Wiki Page: Detention Times for a pond in PondPack
Product(s): Bentley PondPack Version(s): 08.11.01.XX Area: Modeling Problem Where do I find the Detention Times for a pond in PondPack V8i? Problem ID#: 55852 Solution Note : If you're looking for the "minimum drain time" (MDT), this is found under Components > Calculators > Minimum Drain Time. First, select “compute all methods” for the “detention time” field in the properties of the pond: Next, compute the model. Open Report Builder either from the calculation summary or from Report > Report Builder. Scroll down to the “Pond Routing” section of Report Builder, select the “Detention Time” report and click the “generate preview” button The report that appears will show the detention times: If the “Detention times” entry does not appear in the list under report builder, you may have a report filter set. To check this, look at the selection in the dropdown next to “Active Filter”. Set this to “Default” to ensure the detention times report will show. To check which reports are enabled in a certain report filter, click the Report Filter button at the top: Click the name of the report filter you’re using, then click the yellow edit button at the top: Ensure that “Detention Time” is checked, under the “Pond Routing” category: The Detention Time report should now show in Report Builder with that filter selected: Original Author: Jesse Dringoli
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Wiki Page: Many output files are being saved
Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, StormCAD, CivilStorm Version(s): 08.11.XX.XX and 10.00.XX.XX Area: Output and Reporting Problem Description After computing one or more scenarios and saving the model, a large number of output files are generated and stored in the folder where my model is saved. Why? Background Typical output files: .out, .rpc, and .alm files are results files that are generated each time a model is run and saved. These files are safe to delete because they will be regenerated the next time the model is computed. Fire flow auxiliary result files: If multiple output files are found along with the model files you have most likely computed a scenario where the calculation options have been set to run automated fire flow (calculation type = fire flow) with the Auxiliary Output Settings set to store results. The reason is because a separate steady state simulation is computed for each fire flow node. If you've elected to store output by way of the Auxiliary output settings a separate set of results (.out file) needs to be saved for each fire flow node. SWMM solver output files: When saving a model that uses the Explicit (SWMM) solver some or all of the following files are saved. .fld .hyg .inp .map .sw2 .swm .txt .eqt Backup files: The .bak files are saved to provide a backup of your model files. These files are not controlled by the custom location discussed below. See: Can I restore a backup file of my model project? Solution Customize the location the result files are saved to Result files are placed in the same directory as the model files by default. However, the directory in which these files are saved can be customized with the following steps. Open the Options dialog. Versions 08.11.XX.XX: Open the Tools menu, and select Options. Versions 10.00.00.XX: Select the Tools ribbon tab, select More from the tools section, and select Options. Depending on the version you are using either select the "Project" tab or the "Hydraulic Model" tab. Enable "Specify custom results file path?". Specify the Root path (ie. The folder in which the result files should be created). Enter the path format. The ">" button can be used to enter common path components (Root Path, Hydraulic Model Directory, Hydraulic Model File Name). These components can be selected and separated by a "\" to create subfolders as needed. Fire Flow Auxiliary Results The Auxiliary Output Settings are configured on the bottom right side of the Fire Flow alternative dialog. To disable storing of extra fire flow results, select "None" for "fire flow auxiliary results type" and " " for "auxiliary output selection set". You will still always see the summary fire flow results in the fire flow node table (such as minimum pressures, available fire flow, etc). See: Understanding Automated Fire Flow Results See Also Can I restore a backup file of my model project? Understanding Automated Fire Flow Results
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Wiki Page: Creating Controls - Conditions, Actions and Control Sets [TN]
Applies To Product(s): Bentley WaterGEMS, Bentley WaterCAD, Bentley SewerCAD Version(s): 08.11.05.xx and below Original Author: Akshaya Niraula, Bentley Technical Support Group Overview This TechNote describes the three basic methods of creating simple controls in your WaterCAD or WaterGEMS model. Assigning particular controls to a particular scenario is also described in the later part of the Technote. The first two methods apply only to WaterCAD V8i or WaterGEMS V8i, but the third method is similar in the V8 XM versions. Note : This technote is applicable for V8i versions of WaterCAD and WaterGMES, lower than the SS6 version. E.g. from 08.11.00.30 version to 08.11.05.61 version of water products. Here is the technote on SS6 version of water products for creating the controls. Background In WaterGEMS, controls can be modeled to introduce a user-defined action to a hydraulic element. When one or more conditions provided by the user are met during the model simulation, the action or actions provided by the user will be introduced in the model operation. In a real system, these types of controls are sometimes referred as Programmable Logical Controls (PLCs). SCADA systems and time-based plant operations are major sources of PLCs that should be included in a water model. Including controls in the model is most essential when performing an Extended Period Simulation (EPS). Controls can be created for a number of element types, including pumps, valves and pipes. The example below shows controls for pump status based on tank level, but a control could also be made for valve status or setting as well as pipe status as the Action. How to Create a Control in WaterCAD or WaterGEMS V8i There are two methods to access main Control dialog box: From WaterGEMS Component menu, select "Controls," or, From the properties of selected element, under Operational category, click the ellipses button (small button with three dots) of Controls attribute. The only difference is that, when accessing the Controls dialog from the element properties, the controls will be filtered to display only those pertaining to the selected element. The images below show the places where the Control dialog box can be obtained. The screen below shows the Control dialog box and describes some of the major icons/tabs. The image also illustrates the ways of creating controls. Depending on requirements, each way has its own advantages. Method 1: Control Wizard Method Creating controls using the wizard is very simple and can save time. However, this approach is only applicable when creating controls on Pumps that operate based on Tank Level. To use the wizard, click the 'Control Wizard' icon (fifth button from left) and follow the steps shown in the images below. Select the pump to which you want to assign a control. Select the tank whose water level will dictate the pump status. Based on requirements you may pick other options also. Provide the logical operator such as greater than '>' or less than ' " in the dropdown will show all controls. Follow the steps in the image below to create a condition. Note that the actual conditions and actions shown will be specific to your own model. Follow the steps in the image below to create an Action for your condition. Again, the actions displayed are specific to your model. After creating the conditions and actions, the Control dialog box should look something like below: Method 3: Creating Controls Using the "Conditions" and "Actions" Tabs (Required for Composite Conditions and/or Actions) This method allows you to create conditions and actions separately under the Conditions and Actions tab. It is necessary to use this approach when creating a control with multiple conditions and or/actions (i.e., a composite condition or action) using AND or OR. To create a condition in the Conditions tab, follow the steps in the image below. Next, create and Action in the Actions tab by following the steps in the image below. After creating Conditions and Actions, go to the Controls Tab and select the New button to create a new control. In the lower part of the window, select the Condition and Action(s) you created in the previous steps to build the desired control. Creating a Control Set Control sets allow you to manage and modify controls. The use of multiple control sets enables you to apply different controls to different scenarios. This section describes how to set up control sets themselves. Details on assigning a particular Control in a particular scenario are provided in the next section. To create a control set, on the Control Sets tab, click the New button (see "1" in image below). A dialog will appear. To include a control in your control set, select the control from the list of available items on the left, and use the right arrow button ("2" in the image below) to add it to the list of selected items on the right. Repeat this process until all of the desired controls are in the selected items list, and then click OK. Assigning a Control Set to an Alternative for use in a Scenario To make controls scenario specific, it is necessary to add controls to a control set, as previously described, and then assign that control set to the Operational Alternative utilized by the desired Scenario. Open the Alternatives dialog and either edit the existing Operational Alternative or create a new one, if needed. Double-click the alternative to edit it (see "1" below). Click the down arrow ("2"), select the desired control set ("3"), and then click Close ("4") to save your changes. Finally, if you created a new Operational Alternative, you will need to edit the desired Scenario's Operational Alternative so that it uses the new one. Recognizing Elements with Controls To identify whether an element has an active control, look for the following symbol next to the element. If the symbol is not present, then most probably the control you created is not assigned to the control set being utilized by the current Operational Alternative. Priorities in Controls You have the ability to add a priority value to a control. To set a priority for the control being created, it needs to be a logical control. To activate the priority drop-down list, click the checkbox next to Priority. You can set a priority of 1-5, with 5 being the highest priority. If multiple controls meet a certain condition and they have conflicting actions, the control with the highest priority will be used. Note: At calculation time, the priority is used to determine the logical control to apply when multiple controls require that conflicting actions be taken. Logical controls with identical priorities will be prioritized based on the order they appear in the Logical Control Set in the Operational alternative. A rule without a priority value always has a lower priority than one with a value. For two rules with the same priority value, the rule that appears first is given the higher priority. See Also Product TechNotes and FAQs Haestad Methods Product Tech Notes And FAQs Hydraulics and Hydrology Forum External Links Bentley SELECTservices Bentley LEARN Server
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Wiki Page: Simulate bypass flow through a pump that is turned off
Product(s): Bentley WaterGEMS, Bentley WaterCAD Version(s): 08.11.XX.XX Area: Modeling Problem When modeling a pump in WaterGEMS, is there a way to have the pump turn off, but still allow flow through the pump. Problem ID#: 84859 Solution When the pump is off, the pump is assumed to be closed and no flow is allowed through the pump in either direction. If you want to simulate a case where flow will still move through the pump, you can try setting up a bypass pipe around the pump. When the pump is off, the bypass pipe can then have a status of Open. If the pump is on, the status of the pipe can be Closed (though pumped flow may be large enough in some cases where the extra flow through the bypass will not impact the model results). The status changes are made with the use of controls. For setting up the controls see this wiki for V8i versions of Select Series 5 and lower and see this wiki for V8i and CONNECT edition versions or higher . An example of the controls for this would be: IF PMP-1 Status = On THEN P-6 Pipe Status = Closed IF PMP-1 Status = Off THEN P-6 Pipe Status = Open
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Wiki Page: CulvertMaster error message: "A non-continuable access violation has occurred"
Applies To Product(s): Bentley CulvertMaster Version(s): 03.03.00.04 Area: Other Original Author: Terry Foster, Bentley Technical Support Group Error or Warning Message Upon opening CulvertMaster, the user gets the following error message: "A non-continuable access violation has occurred". Please see log file for more details. Explanation This error message may be related to the DEP settings on your computer, so you may need to take the following steps below in order to fix this issue. Don't forget to restart the computer after making this change. How to Avoid On a Windows XP and Windows 7/8/10 operating systems Go to Control Panel > System > Advanced System Settings Click on the "Settings" button located under the Performance area. Click on Data Execution Prevention tab and make sure the program in question is not listed as an exception. If you don't need to use DEP setting then you can try click the radio button or check box for "Turn on DEP for essential Windows programs and services only". On rare occasions, it may be worth adding "cvm.exe" as an exception. If this is needed, make sure select the radial near "Turn on DEP for essential Windows programs and services only."
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Wiki Page: System unauthorized access exception: Access to the path "" when closing a Haestad application
Applies To Product(s): Bentley FlowMaster, Bentley WaterGEMS, Bentley SewerGEMS, Bentley CivilStorm, Bentley StormCAD, Bentley PondPack, Bentley StormCAD, Bentley HAMMER, Bentley WaterCAD Version(s): 08.11.XX.XX Area: Other Original Author: Mark Pachlhofer, Bentley Technical Support Group *The following uses FlowMaster as an example, but this issue has been seen with other programs. The error may not look exactly the same in the other programs, but it will be similar. Problem Description When I try to close FlowMaster on a computer with a Windows 7 operating system I get an error that states the following: --------------------------- UnauthorizedAccessException Details --------------------------- System.UnauthorizedAccessException: Access to the path 'C:\Users\user name for the computerAppData\Local\Bentley\FlowMaster\8\Haestad.Delaware.Forms.FlowMasterParentForm.ToolbarState.bin' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) Reason Something went wrong with the installation of the program when it was first installed and the software cannot access the folder location specified. Steps to Resolve Uninstall the software from the computer *You might need your IT persons help for this step. Make sure the Bentley folders and their subfolders at the following locations have full administrative privledges and read/write access. A) "C:\Users\user name for the computer\AppData\Roaming" B) "C:\Users\user name for the computer\AppData\Local" C) "C:\Program Files" D) "C:\Program Files(x86)" E) "C:\Program Data" Go to the folder locations listed below and delete any folders that may be left for the program you uninstalled in step one: A) "C:\Users\user name for the computer\AppData\Roaming\Bentely\" B) "C:\Users\user name for the computer\AppData\Local\Bentley\" C) "C:\Program Files\Bentley" D) "C:\Program Files(x86)\Bentley" E) "C:\Program Data\Bentley" Download the latest version of the software and the patch set for that version using the instructions below and save the files on your local hard drive. http://communities.bentley.com/products/hydraulics___hydrology/w/hydraulics_and_hydrology__wiki/8175.aspx *You might need your IT persons help for this step if you are not an administrator on the computer. Locate the program executable file on your hard drive and right click on it. Choose the "Run as Administrator" option for the installation of the software. Repeat step 5 for the installation of the patch set Try to start the program. If you have the same issue closing the software please contact technical support for futher help.
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Wiki Page: Total pipe length in Project Inventory report different than in FlexTable
Product(s): Bentley WaterGEMS Version(s): 08.11.XX.XX Area: Output and Reporting Problem When looking at the total length of pipe in the Project Inventory report, the value is different than the total length in the flextables. Problem ID#: 90942 Solution First, the Project Inventory report will show the length of only the active pipes in the model. If there are any inactive pipes, they will not be included and may skew the results from the FlexTable. If that is not the case, make sure that you are looking at the statistics of the calculated "Length" field, not "Length (Scaled)" or "Length (User-defined)". If you have a combination of scaled and user-defined lengths and look at only one of these columns, that will result in a different length as well. The "Length" calculated field will display the length of the pipe, whether it is scaled or user-defined.
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Wiki Page: How can I keep controls separate between scenarios?
Applies To Product(s): Bentley WaterCAD, Bentley WaterGEMS, Bentley SewerGEMS, Bentley CivilStorm, Bentley SewerCAD, Bentley HAMMER, Version(s): 08.XX.XX.XX Area: Modeling Original Author: Jesse Dringoli, Bentley Technical Support Group Problem If I create a child operational alternative and assign it to a new scenario, will changes to controls in the new scenario effect those in the parent? How can I keep controls separate between scenarios? Problem ID#: 35287 Solution For most alternatives, you can make 'local' changes directly inside the alternatives editor. However with controls, it is more complex. If you make a child operational alternative from a parent, it will inherit the data from the parent. In the case of the operational alternative, the data it inherits is the selection of which control set it will use. (not the actual controls themselves) So, if you selected a different control set in the child, the selected control set for the parent will not be altered. If you keep the control set selections (you don't create separate control sets for each alternative) and then change or delete a control that is included in that control set, it will affect both scenarios, since they are both using the same control set selection. Simply using a new control set in a new operational alternative for a new scenario does not necessarily mean that the actual controls will be kept separate, because there is further configuration inside the control set. In order to keep controls separate between scenarios you'll need to create new controls, and control sets. Here is an example workflow: 1) Create controls 2) Create control set and include them in it 3) Select that control set in the current scenarios operational alternative. 4) Decide to create a new scenario that will have different controls create that scenario 5) Create new controls for that new scenario and include them in a new control set. Controls that you know will always be the same for every scenario can be recycled. (you don't have to make a new one for the new control set; simply select the same one used in the first control set) 6) Create a child operational alternative, select that new control set in it and assign that operational alternative to the new scenario – the parent scenario will still use the first control set and the new scenario will only use controls for the new control set. 7) If you need to make a change to a particular control and want that to only be changed in a particular scenario, use the control sets? filter in the controls tab of the controls editor to pick the control set for that scenario and then make the changes to the controls. Since you created separate controls for this scenario in step 5, these changes won't affect the controls included in the other scenarios control set. If in step 5 you had included a control in the new control set that was also included in the first control set (instead of making a new control) then if you edited that control in step 7, the change would occur in both scenarios, since the control sets for each scenario reference the same control. Basically if you want to change a control and have that only change in the current scenario, you need to make sure that particular control is not used in control sets that are assigned to other scenarios. Planning in advance with this in mind is very helpful. Using the same logic and process, if you make changes to a control for a parent scenario, it will not affect child scenarios, if their operational alternatives are set to a control set which does not include that control.
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Wiki Page: AutoCAD Integration Troubleshooting
Product(s): WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, CivilStorm, StormCAD, HAMMER Version(s): 08.11.XX.XX, 10.00.00.XX Area: Installation Problem Description The Haestad product will not integrate correctly with AutoCAD. For example the "...for AutoCAD" shortcut does not appear, an error occurs when opening the shortcut, or the menus / menu bar does not show up in AutoCAD. Steps to Resolve When your Haestad product is installed, it will attempt to integrate with a compatible version of AutoCAD, and you will find shortcuts to both the Standalone version as well as AutoCAD (and potentially MicroStation or ArcGIS, depending on the product). There is not a separate installation file for the AutoCAD version of the Haestad product. If you do not see the " " for AutoCAD " shortcut on your desktop or in your start menu folder, there are a couple of possible reasons for this. Option 1 You will need to make sure that the program is compatible with a given version of AutoCAD. For instance, build 08.11.05.61 of WaterGEMS, WaterCAD, and HAMMER; and build 08.11.04.054 of SewerGEMS, CivilStorm, SewerCAD, and StormCAD will only integrate with AutoCAD 2015 and AutoCAD 2014. Early versions of AutoCAD are not supported. For more information on AutoCAD version compatibility, see the Readme.PDF file, found in the program's installation folder, or the following support solution article: See: Platform Compatibility The version of the Bentley product can be found by going to Help > About [Product]. See: How can I find my registration / license information and version / build number for my Hydraulics and Hydrology products? Option 2 You may need to run the integration tool. This can be necessary if the Hydraulic and Hydrology program was installed before AutoCAD. To run the integration tool, go to Start > All Programs > Bentley > (program name) > Integration (program name) with AutoCAD. You can also try running a Repair on the program through the Control Panel. This will also rerun the integration tool. Be aware that you also need full administration rights in order to install the programs, including the integration tool. Note: You may also need an license to use the program in the AutoCAD environment. Please check the License Management Tool for available features on the product license. Option 3 This could also be related to the setup of your workstation. For instance, if you have a 64-bit workstation running the 32-bit version of Microsoft Office, the SELECTseries 3 versions of our software will install as 32-bit applications. However, AutoCAD will be installed as a 64-bit application. Because of this, the integration cannot go through. You can upgrade to the SELECTseries 4 (or later) versions of the software. The new database format used with SELECTseries 4 and later will allow the program to be installed as a 64-bit application regardless of the version of Microsoft Office. If you cannot upgrade, some other possible workarounds: 1) Uninstall 32-bit Office and reinstall the Hydraulic and Hydrology product. 2) Upgrade to 64-bit Office and reinstall the Hydraulic and Hydrology product. 3) Install the 64-bit version on a Virtual Machine (such as Windows 7's "XP Mode") 4) Try uninstalling Microsoft Office completely (including the 32-bit Access DB engine), then reinstall the Hydraulic and Hydrology product, then reinstall Office. The conflict happens when the 64-bit MS Access database engine is installed second, so this may work. IMPORTANT: this workaround is not tested so we cannot guarantee it will work. The Haestad product's menu or ribbon is missing in AutoCAD integrated mode Problem: When opening a Bentley Haestad product for AutoCAD, using the appropriate icon (eg. WaterGEMS for AutoCAD), the Bentley product's toolbar/menu/ribbon does not appear. Solution 1: For more recent versions using a ribbon, enter "ribbon" in the command line (without the quotation marks), and press Enter. Solution 2: For versions using a menu, enter "menubar" in the command line (without the quotation marks), and press Enter. If this does not work and you also see an "unrecognized function" error when attempting to use Haestad product tools, try the steps further above to reintegrate. If this does not help and you have ProjectWise installed, try these steps: 1) Make sure AutoCAD and the Haestad product are closed. 2) Open your Windows control panel and go into the programs and features or add remove programs area. 3) Locate the Projectwise Explorer V8i entry and click the option on top to Change the software setup. 4) Click the Next button when the Setup Wizard pops up and choose the Modify option. Click the Next button. 5) Expand the iDesktop Integration dropdown and click the drop down arrow next to the AutoCAD entry. 6) Set "This Feature will not be available" or whichever option that is similarly worded and has the Red "X" next to it. 7) Click Next and then install. Click Finish if necessary. 8 ) Now, open the Haestad product "...for AutoCAD" shortcut and try again.
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Wiki Page: 24 hour patterns in EPA SWMM
Applies To Product(s): Bentley SewerGEMS Version(s): 08.11.XX.XX Area: Calculations Original Author: Terry Foster, Bentley Technical Support Group Problem When running a SewerGEMS model with the EPA SWMM engine, it only exports the first 24 hours of the pattern supplied for loading. This leads to inaccurate simulation beyond 24 hours when conducting calibration. The same results are seen when exporting model to an EPASWMM file. The export engine ignores all multipliers of the pattern beyond first 24 hours. Problem ID#: 53191 Solution SWMM only supports 24 hour patterns. If longer patterns are needed, a workaround is to set the calculation option of SWMM Pattern Mode to Convert Pattern Loads to Hydrographs. This would allow SewerGEMS to compute the hydrographs and, if needed, export the finished product to SWMM.
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Wiki Page: "Setup has detected that the 32-bit version of Microsoft Office is installed..."
Applies To Product(s): StormCAD, WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, CivilStorm, HAMMER Version(s): 08.11.xx.xx Environment: Windows 7 64 bit Area: Modeling Original Author: Scott Kampa, Bentley Technical Support Group Problem Description The following message appears during installation: "Setup has detected that the 32-bit version of Microsoft Office is installed. Due to a prerequisite conflict, this combination is not supported with the 64-bit version of >PRODUCTNAME PRODUCTNAME PRODUCTNAME< as 32-bit or "Cancel" to exit setup." Steps to Resolve This message indicates that an incompatible version of Microsoft Office was detected, which prevents the 64-bit version of the program from installing on your 64-bit operating system. This may or may not actually be a problem for you, depending on what you need to do. By pressing "OK", the setup will continue and only install the 32-bit version of the product. If you need to integrate with the 64-bit version of AutoCAD, then you must install the 64-bit version of our product (as the 32-bit version won't integrate). In this case, you will need to address this issue, then reinstall. Otherwise, you will only be able to use the Standalone (or Microstation integrated) version of the product (as 32-bit). Starting with the SELECTseries 4 releases of the products, they will automatically install as a 64-bit application (as they use SQLITE instead of Access for the model database). So, upgrading is recommended. For SELECTseries 3 or earlier, your options after receiving the information message are: 1) Click OK to proceed and use the 32-bit version that will be installed. This should be fine if you only use the MicroStation integration, ArcGIS integrated or Standalone version of the product. 2) Cancel the setup and upgrade to the 64-bit version of Office (such as Office 2010). Then, you'll be able to install the 64-bit version of the program, which will integrate with the 64-bit version of AutoCAD. 3) Use a virtual machine to keep the programs separate. For example you could use "XP Mode" in Windows 7 and install your 32-bit Office there, uninstall it from your main computer, then you'll be able to install the 64-bit version of our software. 4) Cancel the setup, uninstall Office, then try again. You should then be able to install the 64-bit version of the program, which will integrate with the 64-bit version of AutoCAD. You'll also have the 32-bit Standalone/MicroStation/ArcGIS versions available. This step is not recommended, as it may cause issue with the usage of Microsoft Office. For a bit of background information: V8i SELECTseries 3 and earlier requires that the Microsoft Access Database Engine be installed as a prerequisite. This is used for accessing MDB databases, which the models are stored in. When installing the program on a 64-bit operating system (typically Windows 7), the program will normally try to install the 64-bit version of it. The 64-bit versions of our software then requires the 64-bit version of the Microsoft Access Database engine component. If you happen to have a 32-bit version of Microsoft Office installed, then the 32-bit version of the Access Database Engine will also be installed. Unfortunately due to a Microsoft issue, the 64-bit version of the Access Database engine cannot be installed in the presence of the 32-bit version (they cannot coexist). This is why you get the message in question.
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Forum Post: RE: water modeling/management software solutions in hospitals?
WaterGEMS wasn't developed fro use in hospitals. Having said that, WaterGEMS can be applied to any turbulent, Newtonian, incompressible fluid. Water piping in a hospital is one of those use cases. I haven't heard any feedback from users in such a situation. We haven't marketed WaterGEMS to building plumbing designers but a smart engineer should be able to apply it.
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