The peak flow is attenuated due to the increase in system time, based on the link length and velocity. Flow Attenuation - Why does flow or velocity sometimes decrease when moving downstream?
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Forum Post: RE: Headwall Modeling
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Forum Post: Working with SewerGEMS on top of the ArcGIS.
Dear All, Can Any one Provide me a clear Procedure on how to work with SewerGEMS on top of the ArcGIS . it will be better if accompanied with an example. i will appreciated. Tank you and Best Regards. Joseph Atef
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Forum Post: surface drainage using SEWERGEMS
Hello, I am required to design and analyse surface runoff for one site using SEWERGEMS. I presume that I should use gutters to represent the slopes of the road. I need more information regarding this method. how can I represent the roads data (cross section slops and longitudinal slops) to check water depths and be sure the curb will not be drawn. note: there is no catch basin only design slops of roads will carry the flow up to the outfall. regards Ahmad
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Forum Post: RE: How to fix Parallel pump heads ?
To add to Tom's post, here are a few links that might be useful: How are pumps handled in each Haestad product? Understanding System Head Curves in WaterGEMS, WaterCAD, and SewerCAD Pump Stations and Combination Pump Curves Regards, Scott
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Forum Post: RE: Importing .inp file
Hello Habeeb, This may be a matter of the size of the nodes in the drawing. In the pipes are in the drawing the nodes should be present as well, as WaterGEMS requires nodes at the end of each pipe. Try opening the element flextables and seeing if the junctions are there. If so, this is likely related to the element display size. You can use the information in the following link to change the element display size: Changing symbol size, text height, or line width for elements in a model . An alternative to this would be to change the drawing style . If there no nodes in the element flextables, double-check the INP file in EPANET to make sure the data is complete. Regards, Scott
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Forum Post: RE: Importing .inp file
Hello Habeeb, I recommend checking the following: Open the junction and tank FlexTables to see if the elements exist in the model. If they are in the model, but aren't showing, try the steps listed in this article . If they aren't in the WaterGEMS model at all, then open the .inp in EPANET to make sure they exist in that file. If they aren't in WaterGEMS after importing, but they are in the .inp when opened in EPANET, then provide the following: Upload the .inp file you are importing . The version of WaterGEMS you are using .
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Forum Post: RE: LandXML file not getting imported to SewerGEMS, but gets imported to WaterGEMS
Hello Rahul, We will likely need a little more information. How are you trying to add the LandXML file? I am assuming that this relates to TRex, but it isn't clear in the description provided. Also, please let me know what build of SewerGEMS you are using. You can find this by going to Help > About SewerGEMS. The build number is in the lower left near the date. Regards, Scott
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Wiki Page: Cumulative patch sets for Hydraulics and Hydrology products
Applies To Product(s): WaterCAD, WaterGEMS, HAMMER, SewerCAD, SewerGEMS, StormCAD, CivilStorm, PondPack Version(s): 08.11.XX.XX Area: Installation Original Author: Mark Pachlhofer, Bentley Technical Support Group Background Cumulative patch sets for Haestad | Hydraulics and Hydrology products provide fixes to previously reported software problems. See above for a list of applicable Haestad products. As the name implies, these patches are cumulative, including all available fixes for the respective version (see further below for how to find the list.) Patches contain mostly .DLL files which automatically replace other .DLL files in the installation folder for a particular Haestad product that contained the reported issue. Where can I download cumulative patch sets? Currently, cumulative patch sets can be requested by contacting Technical Support ( Forum / Service Request ) Why doesn't the version number change after installing a patch? Currently, the cumulative patch sets replace individual patched files (mostly .DLL files) in the product’s installation folder for issues reported by users for that particular version of the product. This is different from Bentley products that use “priority builds” - a full installation file that includes the patched issue, with a new build number. There is value in uniquely identifying patched versions (especially when managing large deployments, where it is important for all users to be on the same "update") but there is also value in the ease-of use for patch sets (quicker installation, no compatibility concerns). As a compromise, current patch sets will update the date seen in the product’s “About ” window to show the date of the patch that was created. This way, a user can check if they have a patch (and if other colleagues in their company have are on the same patch) by looking at this date. If you have applied a cumulative patch set and do not see the updated date, you might be using a patch that was either from before the dates were updated, or it was accidently missing the component to update the date. To confirm the patch date in these cases, navigate to the product installation folder, sort by modified date and look at the date of the "Patchlog" text file that should appear as the most recently modified file. Where can I find a list of fixes included in a cumulative patch set? A list of the fixes included with the patch set is currently deployed to the product’s installation folder, "C:\Program Files (x86)\Bentley\ " on a 64-bit computer and "C:\Program Files\Bentley\ " on a 32-bit computer. The file is a text file named similar with this convention: " _PathLog.txt" (e.g. WaterGEMS_PatchLog.txt). Are the fixes from a patch also included in later product versions? Yes - all defects resolved in a particular cumulative patch set will be carried over to the next major product release. For example the fixes in a patch set for version 10.00.00.55 are included in the base release of 10.01.00.72. When a new version is available, you can safely upgrade without fear of losing a fix from a patch in a previous version. See Also Downloading Haestad / Hydraulics and Hydrology Software What is the installation order for the product files that I have downloaded? How can I find out when a new version or patch is released for a Hydraulics and Hydrology product? Error installing patch set: "Cannot create output file: ..."
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Wiki Page: Unable to uninstall Haestad software
Product(s): WaterGEMS, WaterCAD, HAMMER, SewerGEMS, SewerCAD, StormCAD, CivilStorm, PondPack, FlowMaster, CulvertMaster Version(s): All Area: Installation Problem How can I resolve a "stuck" installation, where it is not possible to uninstall? When trying to upgrade or reinstall the software, the installation states that the software or a previous version of it is already installed and must be uninstalled first before proceeding, but then fails with an error such as "1605", and the program does not appear in the "add or remove programs" or "programs and features" list. Other symptoms include: "This action is only valid for products that are currently installed" "Error 1603" or "Error 1605" "Failed (1605)" Solution "Error 1605" and "error 1603" are Windows Installer errors which may occur if the particular component is in use or cannot be changed. First, try rebooting the computer, closing all open applications (including Windows Updates if present), then try again. If the software needs to be reinstalled, but fails with an error or is not listed as a program to be uninstalled, you may need to manually clean out the related entries in the Windows Registry, along with deleting the installation folder. This situation can occur for example if the user's Windows profile became corrupted and was recreated. Option 1 - registry cleanup utility First, try using an installation cleanup utility to attempt to remove the software. Some examples include: 1) Microsoft's Fit-it tool for installation cleanup 2) IObit Uninstaller (free - use a web search to find the latest version) If you are able to successfully remove the software using one of the above utilities, locate and delete the installation folder for the product before attempting to reinstall. You may also need to clean out other folder locations per this article . Option 2 - manual registry clean If the above does not work, you may need to remove the Registry key that tells the installation program that the software is still installed from the registry. Important Note: Microsoft says "Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry... view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756 " Note : you will need to have administrative permissions to edit the Registry in order to follow these steps. Please contact your IT/Helpdesk if unsure. Select Start > Run or press Windows key + R Type "regedit" into the Run dialog, click OK. In the resulting Registry Editor, expand the tree in the left pane to find the following key (icon will appear as a folder) HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall Note : For 32-bit applications installed on 64-bit Windows, the following key may need to be substituted: HKEY_LOCAL_MACHINE\SOFTWARE\ Wow6432Node \Microsoft\Windows\CurrentVersion\Uninstall Export this key in case it needs to be restored. This is done by right clicking the icon for the "Uninstall" key then selecting Export. Use the Find tool to search for the name or part of the name of the software. When a key is found, confirm the key is for the correct application by checking the values for DisplayName, DisplayVersion, and InstallLocation. If the key seems to be for a different application, press F3 to find the next key. After confirming the correct key is currently displayed in the right hand pane, right click the icon that looks like an open folder in the left pane, then select Delete. Press F3 (Find Next) to make sure no other relevant keys remain in the parent "Uninstall" key. If the above does not work, follow these steps to clean out additional information from the registry: Open Regedit per steps 1-2 above Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\ and perform a search for the product name. FlowMaster is used an example in the screenshot below: Note the long string of characters in the folder (hive) name. Copy this to clipboard. Delete the folder (the one within the above registry location containing the product name) Search for and remove any other registry entries with folder name the same as the unique ID from step 3 above If you are able to successfully remove the software using the above method, locate and delete the installation folder for the product before attempting to reinstall. You may also need to clean out other folder locations per this article . Option 3 If the installation still fails, try manually installing the errant component. For example, if installation fails on installing Microsoft .NET Framework 3.5 SP1, close the installation, download the required .NET Framework version from Microsoft's website, and try installing that first. Other prerequisites like the Visual C++ Redistributable are also available from Microsoft. For other components, and if you're not sure where to find them, try extracting them manually from the installation file. To do this, open the installation executable file with a compression utility such as Winrar. (note that this is only possible with V8i and below) Inside, you will see the Setup.msi file along with all the other prerequisites. After extracting all the files follow the directions in the wiki below to uninstall any previous WaterGEMS files that may be left. Next run all the other prerequisites followed by your setup file separately. .NET frameworks should be installed in ascending numerical order. If you're using Windows 7 or Vista, you may need to right-click on the installation file and choose "Run as Administrator". In order to accomplish this in the CONNECT Edition and greater, you will need to first run the installation executable and wait for it to load the initial screen. Once the initial installation screen appears, navigate to your Windows temp folder (%temp% in the File Explorer address bar) and you should be able to find the individual components by sorting the contents by modified date. If all of the prerequisites are installed successfully but the installation fails during the process of installing the main program you can locate the Setup.MSI file per the previous paragraph and try running that. If the same error still occurs, try booting the computer in Safe Mode, to ensure that any potentially interfering processes are not running. See Also How do I perform a clean uninstall and reinstall of the Hydraulic and Hydrology products? Error installing WaterGEMS or WaterCAD: Incorrect function Cannot uninstall software
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Wiki Page: Downloading Haestad / Hydraulics and Hydrology Software
Product(s): WaterGEMS, WaterCAD, Hammer, SewerGEMS, SewerCAD, StormCAD, CivilStorm, FlowMaster, PondPack, CulvertMaster Version(s): All Background This article provides information on how to download Hydraulics and Hydrology (Haestad) products and upgrade to a newer version. Bentley's Haestad software is installed (using the single installation executable) on a Windows desktop computer and is independent from the license - a license Activation Key is entered on a particular computer (using the License Management Tool or Municipal License Administrator) and all Bentley products will activate against that license. (more on licensing here ) The installation executable files can be downloaded either from the Fulfillment Center, or through the update service in the CONNECTION Client. See more on these methods below. Generally speaking it is best to upgrade to the latest available version, so that you are equipped with the latest features, updates and fixes to known issues and defects. For more details on what's new between the version you currently have and the latest version, click the name of your product from the "Product Specific" table here and scroll down to the "What's new" section. Who can Download? Access to the Fulfillment Center is a benefit of SELECT and ELS subscribers, where upgrades are at no additional cost. NOTE: Only your organization's designated site administrator(s) have the necessary permissions to download software from the Fulfillment Center. Usually your site administrator is someone from your IT or Helpdesk department but, if you don't know who this is you can find out by calling 1-800-236-8539 (US and Canada) > option 3 for problems accessing a Bentley website including login and password issues. If you do not have a SELECT subscription (that is, you are "Non-SELECT"), you would download the software using the link included in the "Fulfillment Document" PDF file from when you first purchased the software. It is suggested that you keep a copy of the installation file(s) for backup purposes. A Note on "Trial" Licenses Note that there are no separate downloads for a "trial" version of the product - everything is handled by your Site Activation Key. If your organization has SELECT OpenAccess, your license will contain all Bentley products and you will only be billed for what you use. If you need a separate trial license to use with your Bentley software, please contact your Bentley sales representative. Platforms - Standalone vs. MicroStation vs. AutoCAD vs. ArcMap There are no separate setup files for the platform. Meaning, there is only one single download file, which when installed, will detect if a compatible version of MicroStation, AutoCAD or ArcMap is installed and will create shortcuts for you to open the software in that integrated mode. The "Standalone" version is always included. Note that only WaterGEMS, SewerGEMS and HAMMER have the ability to integrate with ArcGIS/ArcMap, and AutoCAD integration is a separate cost for WaterCAD, StormCAD, SewerCAD and PondPack and the program will check your license to see if AutoCAD integration is available, when attempting to open the "...for AutoCAD" shortcut. Downloading from the CONNECTION Client Starting with the CONNECT Edition of the Haestad products, the CONNECTION Client will alert you on new version availability and can download and upgrade for you. You will need to be using a CONNECT Edition version of the software (10.XX.XX.XX), with the CONNECTION Client open and signed in. You may also need to check if you have download permissions assigned to your Bentley account (see link above for details on downloading). Downloading from the Fulfillment Center Your Site Administrator can download the software from the Fulfillment Center section of our website. 1) Sign in to the Fulfillment Center *If you are directed to a page about Bentley iWare (https://store.bentley.com/en/products/iware) this means you are not a site administrator and do not have the permissions to download the software. In this case please refer to the note in red located above. 2) Type in the product name and select the product. For example, you might type in: "HAMMER" or "Bentley HAMMER" NOTE: if you do not see the product when searching, it may be due to filters. Click "clear all" below the filter options on the left side, then search again. 3) Click the “All Downloads” link, as shown in the screenshot below. 4) You should see a list of available versions of the product. If you do not see the product or you do not have access to the Download button to the left of the product name, you may not have rights to download and in such case please contact your local IT or call Bentley at 1-800-236-8539 (US and Canada) and choose option 3 for problems accessing a Bentley website including login and password. Note: The latest version of the software should be the first one in the list at the top. You can also tell the version by the third set of numbers after the period.The larger the number the more recent the version. For example 08.11.05.XX would be a more recent version than 08.11.04.XX and 10.XX.XX.XX is a more recent version than 08.XX.XX.XX. The latest two versions of the product are available to download. If another version of the product is needed, please contact Bentley Technical Support. Note: Typically you will only need the main installation file . The "Prerequisites for Bentley Desktop" and "i-model Publishing Engine" are only needed when you plan to export your model to an "i-model". You will notice two different versions of product here, 32-bit & 64-bit. 32-bit was selected for the prerequisites and for users who have 32-bit operating systems, but the prerequisites work with the both versions of our products. 5) Click the green download button to the right of the item you are going to download. You will need to click each one individually. 6) Click accept on the terms of service agreement after you have reviewed it. 8) Finally, choose a location to save the file to. By default, on a Windows 7, 8 or 10 operating system or later, this would be: C:\Users\ \Downloads\ This will initiate the download process. The last step is to run the installation file(s) once saved. 9) Once the file is saved you'll be prompted to set the default license feature configuration of the software that you'd like to use. If you have an OpenAccess license you may want to consult with your IT / HelpDesk or person in charge of purchasing the software to see which configuration to use. The instructions below explain how to do that: Activate (license) Hydraulics and Hydrology Products How do I know when a new version is available? See: How to receive alerts on new version availability Cumulative Patch Sets When high priority (work-stopping) defects are resolved, they are included in cumulative patch sets . These patches apply fixes to the respective version without increment the version number. As of this writing, cumulative patch sets are not available on the Fulfillment Center or CONNECTION Client. If you need a cumulative patch set, please contact Technical Support. See Also How to receive alerts on new version availability What is the installation order for WaterGEMS, WaterCAD, SewerGEMS, SewerCAD, StormCAD, PondPack, and CivilStorm? Cumulative patch set information and software update information What is an i-model and why does it show as a prerequisite? How do I publish an i-model? Original Author: Akshaya Niraula, Bentley Technical Support
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Forum Post: Opening a V8i file in WaterCad 10
Hi, I am trying to open a V8I file in WaterCad 10 and getting the "object reference not set to the instance of an object" error. I followed some of the advice on here such as repairing the database but nothing has worked so far. I was suggested that I load up the V8i version and run it from there but I have been unable to find a copy. I did find websites with versions but they either seemed sketchy or it was an autocad version (I don't have autocad) Will modelbuilder import the older version?
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Wiki Page: Sorting or filtering by the 'zone' field in the customer meters flextable is not working
Product(s): WaterGEMS, HAMMER, WaterCAD Version(s): 10.00.00.55 Area: Output and Reporting Problem The zone field in the customer meters flextable is not sorting in ascending/descending order and it's not providing the correct results using a query for filtering based on the zone. Solution This issue has been patched in version 10.00.00.55 and can be requested by submitting a service request or posting to the forum. Cumulative patch set frequently asked questions Reference # 764828
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Wiki Page: Error using TRex - Circular list error clockwise
Product(s): SewerGEMS, CivilStorm, StormCAD Version(s): 08.11.XX.XX Area: Layout and Data Input Problem When importing a dxf contour file using TRex the following error is seen. "Circular List Error Clockwise ..." Solution This error is seen when the data in the contour file is misplaced, after correcting the data you should be able to import the dxf contour file using Trex. See Also Using TRex Error when using TRex: No Matching Data: All elements in the model fall outside the scope of the DEM.
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Wiki Page: Understanding the "Design point" (1 point) pump definition type
Applies To Product(s): WaterCAD, WaterGEMS, SewerCAD Version(s): 08.11.XX.XX, 10.XX.XX.XX Area: Modeling Original Author: Mark Pachlhofer, Bentley Technical Support Group Problem What is the Design point / 1-point / single point pump curve type used for, and how is the curve calculated? (shutoff head and the max operating flow) Solution The one point design pump curve defines a pump curve based upon a single "design" point (pair of head and flow). It can be used for entering pump data when estimating a pump curve or when there is little information about the pump curve. For example, when testing new pumps for a system and when minimal information is available for the pump. This type of pump should be used for preliminary designs only and should not be used for final analysis. From this point, the curve's interception with the head and discharge axes is computed as Ho = 1.33·Hd and Qo = 2.00·Qd.
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Water SIG Workshop: Bentley Hydraulics & Hydrology
Register here (select "Haestad" from the Brand filter) Don’t miss this Bentley Hydraulics & Hydrology Special Interest Group (SIG) workshop which focuses on water topics important to your success. This complimentary, one-hour session will include a technical presentation followed by a software demonstration. Topics will cover: Recommendations for modeling fire hydrants as hydraulic elements Setting up the Fire Analysis Alternative tool and building Scenarios Viewing model results in the Fire Flow Results Browser As always, you are welcome to share your insights and ask questions during the SIG! One Professional Development Hour (PDH) will be applied to each attendee’s Bentley Transcript for self-reporting.
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Water SIG Workshop: Bentley Hydraulics & Hydrology
Register here (select "Haestad" from the Brand filter) Don’t miss this Bentley Hydraulics & Hydrology Special Interest Group (SIG) workshop which focuses on water topics important to your success. This complimentary, one-hour session will include a technical presentation followed by a software demonstration. Topics will cover: Recommendations for modeling fire hydrants as hydraulic elements Setting up the Fire Analysis Alternative tool and building Scenarios Viewing model results in the Fire Flow Results Browser As always, you are welcome to share your insights and ask questions during the SIG! One Professional Development Hour (PDH) will be applied to each attendee’s Bentley Transcript for self-reporting.
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Wiki Page: Using hydrant flow curves to check residual pressure for a range of flow
Applies To Product(s): WaterGEMS, WaterCAD Version(s): 08.11.XX.XX, 10.XX.XX.XX Area: Output and Reporting Original Author: Mark Pachlhofer, Bentley Technical Support Group Problem Is there an easier way to check residual pressures at a hydrant (or other location) for a range of flows? Solution Yes. With normal base demands entered for your model nodes, simply right click on the hydrant or junction and choose "Hydrant Flow Curve". This will generate a curve of flow versus pressure. Basically, it will run several steady state simulations with various demands on that node, reporting the pressure at the node for each one. For example, if you wanted to see how much flow could pass at 20 psi, you could simply look up the flow for 20 psi on the hydrant flow curve. Hydrant Flow Curve vs. Automated Fireflow 1) During the hydrant flow curve calculations, logical/simple controls are not accounted for (whereas they are considered during the automated fireflow routine) 2) In addition to being able to display multiple fire flow tests at once, the fire flow report will also allow you to more easily locate additional details, for example if you have values set for system lower limit or zone lower limits
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Forum Post: "The Global Storm Event is not selected" CivilStorm
I am using civil storm for the first time to try and model an actual rain event that occurred and testing the existing conditions of my storm water system. I was able to get 24 hour data from the airport data in five minute increments. I went into Storm data and I created a new time-depth storm. Within the Storm Event Input I created a "New Return Event". In here I set up the settings to be a 25 year return event, changed the depth type to incremental, and then entered the start time, increment, and end time. From there I entered in the depths recorded. I then created an alternative for the date that this rain occurred and then selected this rain event under global storm data. I then created a scenario for this rain event. I tried to compute the model and I get the error code "44000 "July 6th" "(N/A)" "-1" "(N/A)" (N/A) "The global storm event is not selected, the selected storm event does not exist or the storm event is not an IDF storm event. To select a storm, go to Components - Global Storm Events. To create a storm event, go to Components - Storm Data." Hydraulic Results" I am curious to know what is going wrong or if anyone would have any hints as to where I went wrong. Thank you! Aaron Passow
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Forum Post: RE: Set a Pressure and determine available flow
Justin, I am not certain I understand your modeling situation fully, but I wanted to point out the Hydrant Flow Curve feature, which you can find by right clicking on a junction or hydrant. This will run a series of steady state simulations, varying the demand and plotting the corresponding pressure at that node. So, you could for example set up the model in static conditions (no demand), then run the hydrant flow curve at the demand location, and check to see what the demand is at your desired pressure. See: Using hydrant flow curves to check residual pressure for a range of flow
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Wiki Page: Zero flow in model despite successful run and presence of storm or loading
Applies To Product(s): CivilStorm, SewerGEMS, SewerCAD Version(s): 08.11.xx.xx Area: Modeling Original Author: Nancy Mahmoud, Bentley Technical Support Group Problem Zero flow is seen for catchments, conduits, etc, despite having entered storm data and/or sanitary loading, and no issues found during validate or compute. Solution If you are using the Implicit or Explicit numerical solver in SewerGEMS or CivilStorm, or if you are using an EPS with the GVF-Convex solver in SewerGEMS or SewerCAD, the problem may be that you are looking at time zero, before the storm has started or before sanitary loading has filled the initially dry pipes. Advance the time browser or look at the hydrograph of the catchments to see flow over time, by graphing the flow. To graph the flow right click on the element and choose "Graph", then ensure that Flow is selected in the graph series options. If the flow is still zero, check the data entered for any typos (for example, a common error is to enter a CN of 0.85 instead of 85 for a catchment).
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